Terms and Conditions

The Terms and Conditions page sets out the general terms, registration terms, payment terms, delivery terms and return terms.

Marsupy Gaming Club is the trade name of Marsupy Gaming Club SRL, a legal entity with its registered office in Bucharest, Bd. Timișoara no. 89, bl. Cl. 3, floor 4, apt. 62, 061327, registered with the Trade Registry under no. J40/17602/2019, with tax ID (CUI) 40246846, hereinafter referred to as Marsupy Gaming Club.

Please read these terms and conditions carefully in order to use the site under the best conditions. Using this site implies tacit acceptance of the terms and conditions of use set out below, which represent the agreement (contract) between the parties.

As the administrator of the website www.marsupygamingclub.ro, Marsupy Gaming Club reserves the right to change and update its content at any time, as well as the Privacy Policy and the Terms and Conditions of Use, without prior notice.

Copyright

The content of the website www.marsupygamingclub.ro is the property of SC Marsupy Gaming Club SRL.

Marsupy Gaming Club grants the user limited access to the website www.marsupygamingclub.ro, for personal purposes (placing online orders or obtaining information) and does not grant the right to download or modify the website in whole or in part, to reproduce the website in whole or in part, to copy, sell/resell or exploit the website in any other manner, for commercial purposes or purposes contrary to the interests of Marsupy Gaming Club, without its prior written consent.

The databases, the blog and the graphic elements are the property of SC Marsupy Gaming Club SRL or, where applicable, of the suppliers of the products offered through the website, and are protected by Law no. 8/1996 on copyright and related rights, as amended and supplemented.

Copying, storing, or modifying the website in whole or in part is strictly prohibited and is punishable under the laws in force on copyright protection. As a user, you fully agree with the above.

Notices of infringement

If you notice that we have infringed copyright in any way, or that the products received are counterfeit or infringe trademark rights, please let us know at contact@marsupygamingclub.ro. Marsupy Gaming Club will respond to the notice within a maximum of 2 working days.

Personal data security

In accordance with Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, and Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, the information you provide will be used by Marsupy Gaming Club exclusively for the stated purpose of the site. Accordingly, the data in the order form will be used only to send you order confirmations, promotions, periodic newsletters (only to the extent that you agree to receive this kind of information), for invoicing and for delivering orders, etc.

You are not required to provide personal data, but refusal makes it impossible to process the order and deliver the products. The information recorded is intended for use by the Marsupy Gaming Club team.

In accordance with Law no. 677/2001, you have the right of access, the right to intervene on the data, the right not to be subject to an individual decision and the right to apply to the courts. You also have the right to object to the processing of personal data and to request the deletion of your data from our database. To exercise these rights, you may contact SC Marsupy Gaming Club SRL with a written, dated and signed request. SC Marsupy Gaming Club SRL undertakes not to make public or sell databases containing information about its customers’ personal data. If your data is to be used for campaigns, your explicit consent will be requested.

Marsupy Gaming Club does not send unsolicited messages to its customers. Any periodic message sent contains our identification details as well as a valid procedure for unsubscribing.

Privacy policy

By using our website, you agree to our Privacy Policy. The Privacy Policy that applies to your visit to our website can be read here. Our website complies with national and European legislation on personal data protection, including Regulation (EU) No. 679/2016.

Product warranty

The products sold by Marsupy Gaming Club are not counterfeit.

Marsupy Gaming Club guarantees the integrity of the products ordered from the site during transport, until the moment of delivery.

User registration obligations

In order to use the service, you agree to provide true, correct, current and complete information about yourself.

Payment and delivery of products

This online shop is intended exclusively for delivering products to customers who are legal entities, individuals, authorised sole traders, individual enterprises or family businesses, only to addresses within Romania. At the time of delivery, a person aged at least 18, representing the individual or legal entity, will sign for all products shipped.

Any order will be delivered within the limits of available stock, provided it has been confirmed by Marsupy Gaming Club. The delivery time for products is 24-72 hours, through the Nemo Express or Fan Courier distribution network. No deliveries are made on Sundays.

Delivery is made through the Sameday or Fan Courier distribution network, within 24-72 hours. The courier used to ship each order is chosen by Marsupy Gaming Club SRL.

For orders under 1 kg, the shipping price is 17 lei. If the package weighs more than 1 kg, the price is 22 lei. Then, for each additional kg, the price increases by 2.20 lei.

Payment for products ordered through Marsupy Gaming Club can be made as follows: in cash on delivery or at our point of work, by bank transfer or by card.

Cash payment is made on delivery, in lei, at the value at the time the order was confirmed, to the agent making the delivery.

Payment by bank transfer is made on the basis of the pro forma invoice issued when an order is completed. Products will be shipped only after proof of payment to Marsupy Gaming Club has been provided.

Payment by Visa or MasterCard bank card is made through our online shop, using the interface of the Paylike.ro processor or the Netopia Payments processor.

Returns of products purchased at a distance

Under Government Emergency Ordinance (O.U.G.) 34/2014, the consumer has a period of 14 calendar days to withdraw from a distance contract, without having to justify the decision to withdraw.

Whether you made the purchase as an individual or on behalf of a company, you have the right of return within 30 calendar days from the date you received the product.

To return a product, you can send us your request by e-mail at contact@marsupygamingclub.ro.

The deadline for resolving a return is 14 days from the date Marsupy Gaming Club receives the product.

Conciliation

If you have a complaint about the products or services offered by Marsupy Gaming Club, please send an e-mail to contact@marsupygamingclub.ro. Any dispute between customers and the company is first attempted to be resolved amicably. If the dispute is not resolved amicably, jurisdiction lies with the Romanian courts.

Other Terms and Conditions

These terms and conditions represent the entire agreement between you and Marsupy Gaming Club for the use of this site.

We reserve the right to change any content on the website whenever we see fit.